Webinar and resources

Expert Insights - with Lisa Morris

Service Design and Blueprinting for EX
Join us for an insightful webinar where you'll not only learn but also have the opportunity to share your perspectives!

Overview

 Webinar
 1 hour
 Architect / Planner / Designer / Builder
Get ready to explore:
  • Unveiling the Essence of Service Design: Discover why it's a game-changer in crafting exceptional employee experiences.
  • Decoding Service/Experience Blueprints: Gain a deep understanding of these vital tools for visualizing and enhancing experiences / service delivery.
  • Unveiling the Value of Blueprinting: Explore the tangible benefits that blueprinting brings to the table in refining employee experiences.
  • Timing is Everything: Learn when and how to strategically employ blueprinting techniques for maximum impact.
  • Delving into Blueprinting Basics: Master the foundational principles and techniques essential for effective blueprinting.

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