Webinar and resources

Expert Insights - with Lisa Morris

Service Design and Blueprinting for EX
Join us for an insightful webinar where you'll not only learn but also have the opportunity to share your perspectives!


 1 hour
 Architect / Planner / Designer / Builder
Get ready to explore:
  • Unveiling the Essence of Service Design: Discover why it's a game-changer in crafting exceptional employee experiences.
  • Decoding Service/Experience Blueprints: Gain a deep understanding of these vital tools for visualizing and enhancing experiences / service delivery.
  • Unveiling the Value of Blueprinting: Explore the tangible benefits that blueprinting brings to the table in refining employee experiences.
  • Timing is Everything: Learn when and how to strategically employ blueprinting techniques for maximum impact.
  • Delving into Blueprinting Basics: Master the foundational principles and techniques essential for effective blueprinting.

Related courses and resources