Getting started with employee personas

Creating behavioural personas is a fundamental part of taking a human-centred approach to designing effective employee experiences. Personas have come a long way in the last few years, but it’s what you then do with your personas that really makes the difference.
 60-90 minutes
 Architect / Planner /
Designer / Builder

Programme overview

Welcome to "Getting started with employee personas", an EX Space Bitesize course tailored specifically for those of you who are looking to take a human-centred approach to EX.

Flexible Learning Experience: Adapted to Your Schedule

This comprehensive, yet flexible, course is designed to be completed in around 60 minutes, split into 5 easily digestible lessons. Whether you wish to complete it all at once or go lesson-by-lesson, it's designed to fit into your busy schedule. We've incorporated self-complete exercises and further reading resources throughout, allowing you to delve into each topic as deeply as you wish.

Getting started with employee personas

Creating and then using employee personas is a critical tool for designing employee experiences that deliver engagement. This bitesize course will help you understand what they are, and how they can help. As well as taking you through a step by step process to create your own employee personas. We’ll share some real-world examples of employee personas to bring them to life and explore how you can use them in your EX design process and beyond. 

Course Lessons

Meet your instructor

Emma Bridger

EX Space Founder
Emma is one of the world’s leading employee engagement and experience experts. She is the author of Employee Engagement (2014) and Employee Experience by Design (2021), both published by Kogan Page. A psychologist and coach, she has been training people professionals in employee engagement and employee experience for more than two decades. Through her consultancy, People Lab, she works with a range of global organisations to make a positive difference to the people who work there.

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